Danfoss Heating Romania – training the management team
The organizational context and the objectives of the coaching process
- Switching from a team of specialists to a team of professional managers
- Increasing Productivity
- Optimizing internal processes
- Cost Efficiency
Duration of coaching process: 1 year
I contracted a team coaching commitment for one year with the management team and sponsor of the project. In the coaching process, the management team has assumed the following commitments they have put to practice:
- Modifying organizational management type from vertical to horizontal
- Process efficiency by using the delegational management model in the team
- Defining Strategic Objectives
- Aligning objectives between departments
- Outside visibility
- Employee Delegation and Empowerment
- Team results:
- 10% improvement in Score Managerial Performance (half-year employee survey)
- 9% improvement employee satisfaction score (employee annual survey)
- 10% increase in productivity
- 40% increase peak season production;
- 98% orders delivered in due time
- Constant quality level
- Maintaining fixed costs below budget
- Increased Profit by 38% vs. Budget
* These results were presented by the Danfoss Heating management team at the ICF coaching conference on November 19, Bucharest, 2013. The presentation was titled “Yes, we have succeeded!”